Frequently Asked Questions

What is TopLop?

TopLop is an easy way to meet single Slavic ladies from Ukraine and other Eastern European countries who want to date foreign man for serious relationship.

How do you provide confidentiality for the contact information I provide you with?

TopLop respects the right of all members to confidentiality and does everything possible to facilitate its non-disclosure.
Other members of the site will only see generic information – your nick-name, name, age, height, marital status and photos. Your contact information will never be forwarded to any other TopLop member or any other 3rd party unless you send it to the person you like.

What do I pay for?

Registration and listing of your profile at TopLop is free of charge.
Sending short-notes (a “Wink”) saying that you interested is also absolutely free.
You only pay for opening and sending messages to the ladies.

• First you purchase Credits; the Credits are put into your account

• A credit is deducted from your account when you send a message to a lady, or when you open an incoming message from a lady

How do I pay?

Toplop.com provides you with a number of payment options available worldwide.

You can make your purchases at our website using one of the most popular cards like Visa, Mastercard, JCB, Discover or Diners Club.

Once you choose the payment option, you are re-directed to the secure server of our payment provider where all your data is protected by SSL encryption and advanced fraud protection algorithms and where your transaction is processed securely.

Can I exchange email and phone numbers?

You can exchange contacts with the lady of your choice once you both agree on that. We strive to provide our customers with a safe and comfortable online environment and to ensure the protection of private information. With the help of our Support Team, you can exchange contact information for free with the lady by mutual agreement. The confirmation of acceptance to ascertain both parties agree is to submit a Client Consent form.

Can I send her a real present or flowers?

Yes, you can send a present to the lady you are talking to at Toplop.com for a holiday or without a reason. All you need to do is to click “Send Flowers” button, choose the best gift from the variety we offer and proceed with the payment. Within the next 5 days, you will receive some great photos of your girlfriend at the time of giving her a gift. Service is very loved by all our customers, because all the ladies love surprises, and for men it is an opportunity to take care of his beloved one from a distance, as well as to see her most recent photos.

What is a “Wink”?

The "Wink" option allows any member of TopLop site to send a free and quick note saying that you like someone. Here's how it works:
You have a profile at TopLop and while searching the profiles you see a profile that you like. You wish to let that lady know you have an interest in starting a dialogue with her. If you are a visitor, you will need to register before you can send that person a message. Now, you click the "Send a Wink" button located under the photos, and the system sends an email to that person, notifying them you have Winked at them. Now they know you are interested. That quick and easy.

Do the ladies speak English?

Some of them do, some of them think they do, some of them do, but not so good.
The ladies you see at TopLop get registered and want to meet a foreign man to get acquainted with. Even if they don’t speak your language, we provide professional human translation.

Am I supposed to open all incoming emails?

Absolutely not. You are free to open the letters from ladies you like most of all.

Am I protected from scammers?

TopLop customer services checks identity of all ladies that get registered at the site.

TopLop also has an automatic alert system to recognize suspicious emails (e.g. requests for money). Though TopLop won’t be able to recognize such emails if you have shifted to corresponding with the lady through personal email or Instant Messenger. Scammers will do their best to get you off TopLop site.

Still, scam cases do happen and there are many cases of the scam in the Internet. Please be careful.

Most typical tricks women scammers use are requests:

• for financial assistance
• to pay the language courses
• Internet access
• medical treatment for relatives or pets
• proposals to send money for air tickets

Please contact us if you suspect a woman you are corresponding with to be a scammer. We’ll investigate the case and blacklist her profile if your suspicions turn to be true. Also, feel free to contact us for any questions or advice.

How do I remove my profile?

To remove your profile simply send a message to TopLop customer service by using Contact Us button at the top of the site. We’d be grateful if you let us know the reason you decided to stop using TopLop service.